They join the ranks of other huge streaming platforms like Netflix, Hulu, Amazon Prime, Apple TV+ and Disney+ to provide accessible content to their audiences. Choose a topic and we'll recommend the best way to contact us. You can update the app, Clear Cache, Reinstall the app, Restart the App, Contact HBO Max Support or Sign Out And Sign Back Into your account. At the time of its premiere on the app, HBO Maxs most recent film release, Godzilla vs. Kong, does have the option of audio description available for viewers. Whether you disable audio descriptions on a per-title basis or globally, the process is the same. For example, in the HBO Max series "The Plot Against America," the narrator provides exposition on the historical events that the show is based on. Sign out and then sign back in to deal with the problem. Second, use the arrow buttons to scroll down and select Settings. Audio Description is a service that provides information about the visual elements of a program. Screen Reader is convenient for visually impaired users who need extra help navigating the Roku menus. So far, the described shows and movies include Euphoria, His Dark Materials, Generation, Batman v Superman: Dawn of Justice, Dunkirk, and more. It is typically used by people who are visually impaired. Finally, you can contact your television provider and ask them to remove the audio description track from the signal. Activate Accessibility, then click on Audio Description/Narration and turn it off. It comes with a remote that you use just like a TV remote. Here you can adjust the font, color, size, and opacity. We have several other ways to turn off audio on HBO Max. Scroll down and select "Audio Description." 4. If youre having trouble turning off audio description on your TV, you might want to consult your TVs manual or the manufacturers website. Wait for HBO Max to fix the bug, until then, there is not much you can do to fix it. Unfortunately, there is no way to turn it off. This is particularly useful when your HBO Max app is on your phone. Read more.As summer dissipates through fall and stretches into winter, most drivers arent too Microsoft-owned Xbox consoles have won the hearts of many gamers around the world with its incredible features and product offerings. Reddit for the win! There are a few reasons why HBO Max is describing everything. Under the "Audio Description" section, uncheck the box next to "On." The second way is to press the "Audio Description" button on your remote. Most people with a visual impairment use audio description to access television programmes, films and other content. For more info about audio descriptions, see Accessibility features. If the problem relates to a Samsung TV, you may want to reach out to Samsung support using the link below. Click the middle of the circle button on your Firestick remote. Described content will double to at least 6,000 hours in total . This does not effect our editorial in any way. The purpose of Audio Description is to help entertain visually impaired people who cannot watch the gestures of characters in a movie. There will also be improvements to the screen reader compatibility of the website and apps. This would provide safe, accessible content in your living room. To disable audio descriptions on a specific movie or TV show, open the menu and select the "Audio Description" option. First, youll want to open up the HBO Max app and click on the three lines in the top left corner. So if you are playing an item/movie/series and it is available in surround sound, sometimes the software does not know exactly what to do and gets confused. You have to go to the settings to figure out where the cache memory can be cleared in your phone. I have a Roku TV and don't have this problem when watching Max on it, only with the ATV. If we cant get this turned off that will be one less subscription we have to pay for I guess. The HBO max audio description wont turn off because of one of three reasons, the most convenient way to find out the answer is to troubleshoot the application. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In the upper-right corner, tap the Audio and Subtitles button. If it's reading the interface aloud as you navigate and make selections with the remote control, it means the Screen Reader an accessibility feature that used to be known as Audio Guide is enabled. Providing accessibility assistance and tips for people with disabilities in the HBO Max Help section. Turn on audio descriptions Turn audio descriptions on or off during video playback Helpful? I have tried different methods of turning off the audio descriptions on HBO max and would like to help solve the problem for you as well. Audio description will be added for more shows and movies in the future. As an Amazon Associate, We earn from qualifying purchases. If youre watching HBO Max on your Roku and dont want to hear the descriptive audio, theres an easy way to turn it off. Unordered list. HBO Max is used under license. First, you'll want to open up the HBO Max app and click on the three lines in the top left corner. The first reason might be that your TV doesnt have that feature. How do I change audio settings on HBO Max? Open the drop-down menu on your smart tv. Here's how to do it. If unsure how to do this we suggest you: Are you also annoyed with the audio descriptions on HBO Max? How do I turn off descriptive audio on HBO Max on Roku? Contact HBO Max Support 7. Select Screen Reader. HBO Max has two different ways of disabling audio descriptions: one that is specific to individual movies and TV shows, and one that is global for all content. The WarnerMedia streaming giant now providing audio description is a big win for the low-vision and blind community. This is happening to me on HBO Max on Apple TV. Create an account to follow your favorite communities and start taking part in conversations. A descrambler is a device that you can purchase which will remove the audio description track from the signal. The memory of the audio description might be temporary, which will be removed after you have signed out of HBO Max. What happens to the spring of a bathroom scale when a weight is placed on it? It's always off by default, but many streaming services like Netflix, Hulu, HBO Max, and others support an accessibility feature known as descriptive audio which narrates descriptive information about scenes in addition to the usual dialog, sound effects, and soundtrack. wireless headphones with the longest battery life, Access the HBO Max app from your play store or AppStore, Next click on the program that you are watching. Which device are you using? In the app, start the video, then hit pause on your remote. Site Design by, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Skype (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on Tumblr (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Telegram (Opens in new window), Click to share on Pocket (Opens in new window), Click to share on WhatsApp (Opens in new window), Diving In: A shining example of how people with disabilities can and should be depicted in media, Short Film NayNay Too Bomb Brings Awareness to Disability Inclusion and Representation. Select Settings in the sidebar on the left. To disable audio descriptions for all content, open the menu and select the "Settings" option. The settings for subtitles and audio come up on the top of the screen. He was recently a temp for Warner Brothers and a part-time film critic intern for mxdwn.com. Take a look at the images below from left to right to see a visual description of the process involved in turning off audio descriptions on HBO Max. If you want to turn them back on, you click on English CC below. Currently, the audio description option is only available on iOS devices, but hopefully the rollout will continue to all devices in the near future. While the video is playing, press the * button. You can also turn captions or subtitles on or off and customize their appearance. Meta backs new tool for removing sexual images of minors posted online, Mark Zuckerberg says Meta now has a team building AI tools and personas, Whoops! Such bugs affect viewers by turning on settings that are unwanted and uncalled for. How do I turn off narrator on HBO Max Roku? If the audio description track for future releases are available same-day as well, that would be a huge win for the low-vision/blind community. The neon bottle angled itself as the easiest way to lighten up your strands no salon appointment or box AnodizingPublished 10/17/2014Aluminum Surface Finishing Corrosion Causes and TroubleshootingIn this paper, a review of several process solutions, examining coolants, solvent cleaning, alkaline Blog Oct 27, 2018 1 0 10 0 #1 Ive held the power and down volume button, it buzzes after 10 sec but doesnt boot. Fortunately, its easy to turn off descriptive audio. Your email address will not be published. Is defined as two or more freely interacting individuals who share collective norms and goals and have a common identity multiple choice question? And mass customization are forcing companies to find flexible ways to meet customer demand. Worst app they need to fix this. To help visually impaired people to enjoy a show or a movie was the intention behind the feature. Now, HBO Max will no longer narrate your shows and movies. Im not sure what the answer is. Press the back button to save your changes. After accessing HBO max, click on the message-like icon at the top or bottom of the screen depending on the device. I just updated my HBOMax app on Apple TV and it went away immediately. Click on Menu and select Settings. So I turn it off and it's fine for the rest of that episode or movie, but even if I immediately roll into another episode or movie, it's back on again and I have to turn it off. Check the Google Play Store or the Apple Store to update your version of the app. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The feature is introduced to narrate the gestures such as turning around, rolling eyes, winking etc. HBO Max offers a wide range of programming, including original series, movies, and documentaries. Discovery. This was driving me crazy. I found that I have to enable descriptive Audio and then immediately disable to turn it off. If you want to turn off audio description on HBO Max, you can do so by following these steps: 1. You can wait for the problem to fix itself, but if it gets on your nerves, message the HBO Max service directly to deal with the glitch. Why is HBO Max playing Audio Description? This feature can be turned on or off depending on your preferences. So I turn it off and it's fine for the rest of that episode or movie, but even if I immediately roll into another episode or movie, it's back on again and I have to turn it off. How to turn off the audio description on Samsung TV. Watch on There are several ways that you can get rid of audio description on HBO Max. Scroll down and tap on Audio Descriptions. Start watching something and then press the Play/Pause button on your Roku remote. It also provides audio descriptions for people who are visually impaired. Open HBO Max and sign in to your account. Select the Settings icon in the top right corner of the screen. Turn them off on HBO Max under subtitles 2. There will also be improvements to the screen reader compatibility of the website and apps. Quick tip: It's easy to accidentally turn on Screen Reader this way. Swipe up, and then do one of the following: Press the Play/Pause button to save your changes. There may be times when you dont want HBO Max to narrate your shows and movies. example, a detailed narration of the scene or action that's taking place). Turning on audio description.Image: WarnerMedia. If youve already restarted and updated the app, then it could be a problem that occurred during installation. Go to the Audio menu then select English, not English [Audio Description].. Toggle the Descriptive Audio switch to Off. The service offers both a free trial and a paid subscription. Same here. Los Angeles, April 1 - Last week, HBO Max became the latest streaming giant to add audio description to their content. Click on Menu and select Settings. The HBO Max mobile app is on all major mobile devices and there is no difference between iOS and Android phones. Press question mark to learn the rest of the keyboard shortcuts. Scroll using the arrows in the image below in order to see a visual representation of the steps. On iPhone or iPad, you can turn on audio descriptions to have scenes in videos described to you. Is Minecraft discontinued on Nintendo Switch? 2023 Vox Media, LLC. See below for additional details. Do not select anything with audio descriptions next to it. The first is that HBO Max is trying to differentiate itself from other streaming services, such as Netflix and Hulu. To turn this off, choose the Audio and Subtitles icon and then an audio language (e.g. Didn't work. I can't get it to turn off. How to turn off audio description on HBO max, 1. If you have any questions about how to use the service, her narration can provide the answers you need. Go to your display and sound settings and confirm that the HDMI is uncompressed. Heres how: 4. Let us know in the comments section below. Now descriptive audio will be turned off, and you can go about your day without worrying about people knowing youre using a disability-related app. HBO Max is also available at a lower price point than other streaming services. yes go to home help & settings go to Audio go to Altermate Audio go to default audio default audio language press rightto go to audio description it will be ticked move up to english press till it is ticked. Since its release, HBO Max has been plagued by a bug that has audio descriptions as a default setting for many movies and shows in its catalog. 24. The narrator will now be turned off on HBO Max on Roku. English - Original instead of English - Audio Description ). Know more about HBO Max Audio Description. Which method did you use to resolve the issue? Reinstalling will also give you the latest version of the app, so if you havent updated the app, reinstalling will do that as well. Only with Wonder Woman. 3. There will be ongoing efforts to increase HBO Max's described library from 1,500 hours to 3,000 hours by the end of March 2022. Audio descriptions are short pieces of narration that are added to movies and TV shows in order to provide additional information to viewers who are blind or have low vision. When you press the button you normally get two audio options. Check out some articles below for a nice set of headphones that you could use to listen to your favourite HBO max Shows, If you would like to read more articles like this then click any of the articles below. Voice narration is not on Samsung settings. Follow the below steps to update the HBO Max app on your Samsung TV. All Rights Reserved. Select Voice Guide twice. 5. One unique feature that HBO Max announced is its use of a narrator. Turn on audio descriptions in the Apple TV app Open the Apple TV app. korbendaIIass 3 yr. ago I have the same issue and on the same device as you. 3. Maybe there is something wrong with the soundcard in your device and this would pick it up. Previous: Diving In: A shining example of how people with disabilities can and should be depicted in media, Next: Short Film NayNay Too Bomb Brings Awareness to Disability Inclusion and Representation, Mailing Address: