WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit Staff involved patients and those close to them in decisions about their care and treatment. SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. People could not always access services when they needed. I have a very long way to go but they made me feel that I'm worthy to be better, so thank you. Published It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. I want to especially thank the There are no community services for inpatients or children and young people. DY1 2HQ, Posted via The firm said it had complied with the order and the safety of staff and patients was its top priority. Diamond also services this route every 20 minutes. Clinical observations were not undertaken in a consistent manner. A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. or call us on 0845 113 0012, Response from UK Affiliated Hospitals Suspended ratings are being reviewed by us and will be published soon. Russells Hall Hospital 5 years ago. The BBC is not responsible for the content of external sites. We did not speak to people as part of this follow up review. The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. Welcome to Russell Medical - Russell Medical Center WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? The BBC is not responsible for the content of external sites. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. I recently came into hospital on the day surgery unit for a SLNB and biopsy. [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well Russell Medical has been accredited by The Joint Commission since 1959. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. The electronic tracking system did not allow for patients to be easily located within the department. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. Dudley All the best and take care. Any other browser may experience partial or no support. The service provided care and treatment based on national guidance and evidence of its effectiveness. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. Also thank you to the lovely staff of russells hall A&E. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. We saw that a number of improvements had been made to the diet and fluids that people received. Ratings and reviews - Russells Hall Hospital - NHS WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. By choosing well, you will help to reduce the burden on essential emergency services. They tell me everything they're doing.". The concerns are believed to relate to outsourcing firm Mitie's offices at Russells Hall Hospital, Mitie is one of the UK's biggest government outsourcers and provides pest control, cleaning, healthcare and security among other services. About: This review has been completed in response to the trust confirming that they were now compliant with this standard. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. Most staff were complimentary and shared examples of how they were supported by their managers and teams. We are continuing to monitor progress against these. Suspended ratings are being reviewed by us and will be published soon. Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. She was sent to AEC where she waited a short while for bloods, had a feinting episode whereupon the alert buzzer was called and the staff excelled in providing emergency care. Russells Hall Hospital 3 years ago. Departments and services - Russells Hall Hospital - NHS 2023 Russell Medical. Our mission is simple: Being the best because, we care. 8 June 2012. You can search by name or top speciality. AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. The complaints were analysed to look at trends, for changes to be implemented. 1 April 2021. All the best with your pregnancy and take care. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. Even the food was great! the service isn't performing as well as it should and we have told the service how it must improve. Address We are centrally The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. Patient Experience Team. I felt really listened too when I was at my worst and feeling hopeless. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. The senior led team will review you on a daily basis, including weekends and bank holidays. 30 July 2013, We found that people received care that met their needs. There was also some guidance from Birmingham children's hospital regarding his care over the phone so I'd also like to thank who ever helped there aswell. Staff assessed and monitored patients regularly to see if they were in pain. DudleyGroupNHS Broward Health Medical Center I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. This means there is low to moderate transmission of COVID in the community. This condition related to the provision of specialist medical in reach and support into the emergency department. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. [Very happy with 'Staff skills'] psychotherapist for the kindness they showed me. We are continuing to monitor progress against these. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Our rating of well led was requires improvement overall. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Our rating of effective was good overall. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. Ratings and reviews We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. No rating/under appeal/rating suspended The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. 3 December 2014. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. We found that people's complaints and comments were taken seriously and escalated when appropriate.